Text Messaging Reference Service Launched – My Info Quest. Is it really...
A press release today announces the first “text messaging reference service.” While it’s a decent idea, and relevant to the public library user market, it’s not really novel and one has to wonder how...
View ArticleThe reference desk usurped? Question and Answer websites revisited.
An interesting article came up this morning on USA Today, highlighting the rise of Q&A websites such as Quora and Stack Exchange and how they are “going to be the reference section of the library,...
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